What the F**K

Ok...Riddle me this Batman...first off, the Red Sox are getting smoked right now...Bronson Arroyo is throwing meatballs. Now, I have a customer that I've been working w/ for about a year now. I grew the account bigtime. (No, it's not your company Kelly, although you guys are awesome.) Anyway, they got a new VP of IT. She apparently doesn't like me because all the rapport that I have built up in service, savings, etc, isn't worth crap. I'll send them a quote, its always my best price, and if I can find an angle to save money, I'll always pass it along, always. However, I can't win a deal with this company to save my life. Our competitors are killing me!!! But its only with them. Any other customer, I'll win hands down. I'm starting to wonder if our buyers aren't being as aggressive as they can be w/ the manufacturer that this company often buys. It's really getting frustrating. I am the best at what I do. I'm sure of it. I don't lose deals, and if I do, its because what I am offering to the company isn't a.) the right fit at the right time or b.) isn't something that I am confident in selling. If I don't believe in the product or the solution, I would rather tell them that and walk away than risk their business. But this...I mean c'mon. I'm aggressive, I give them great pricing, I give them unbelievable service and it gets me no where. Any suggestions?